Privacy Policy

Section 1 - What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Section 2 - Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: info@together-ot.com.au.

Section 3 - Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Personal information will not be disclosed, sold or made available to any other party unless you have requested us in writing to do so. We will not disclose information that personally identifies you to advertisers. If you request, we will send advertising material and special offers regarding the products. We will not send advertising material and special offers to you unless you request us to do so.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at: info@together-ot.com.au

Section 4 - Squarespace

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored by Squarespace using their servers and systems. Payments are processed by Stripe, Inc which is integrated with this Squarespace website.

By accessing our site and as per Stripe’s Terms of Service, consent to allow any of your minor dependents to use this site has been assumed.

Section 5 - Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We use Katina for waitlist management.  Their privacy policy is accessible here Privacy Policy (katina.com.au)

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and managed by Stripe and Squarespace. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all generally accepted industry standards and only use these two secure providers for our eCommerce store.

Section 7 - Cookies

Some personal information collected will not identify you. It will evaluate your use of the website by using ‘Cookies’. Cookies are used by websites and are in your web browser to identify the computer used to access a website. Cookies do not contain any information that personally identifies you, and we do not use Cookies to obtain personal information. You can configure your browser to reject the receipt of Cookies, however, Cookies are required for shopping on the site.

Section 8 - Age of Consent

By using this site, you represent that you are at least the age identified as an adult within your state or territory and have given us your consent to allow any of your minor dependents to use this site.

Section 9 - Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our team at: info@together-ot.com.au

Last reviewed: 17 September 2024